Privacy Policy

Privacy Policy

 

 

Effective Date: September 20, 2025

iCare, a subsidiary of Closing-Call.ai (“we,” “our,” “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or AI-powered calling solutions.

​

Information We Collect:

We may collect the following types of information:

• Personal Information: Such as your name, email address, phone number, and organization details when you contact us or request a demo.

• Usage Data: Information about how you use our website and services, including log data, browser type, IP address, and device information.

• Resident & Care Data (for clients): Information related to welfare checks, reminders, or daily resident interactions as provided by care communities.

 

How We Use Your Information

We use your information to:

• Deliver and improve our AI calling services.

• Automate welfare checks, reminders, and resident communications.

• Respond to inquiries, provide quotes, and support your care team.

• Maintain accurate records for compliance and reporting.

• Communicate updates, product information, and service notices.

 

How We Protect Your Information

We take appropriate technical, administrative, and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. All resident and client data is securely stored and transmitted using industry-standard encryption.

 

Sharing of Information

We do not sell or rent your personal information. We may share limited data only with:

• Service Providers: Third parties that help us deliver our services (e.g., hosting, communications).

• Legal Compliance: When required to comply with applicable laws or legal processes.

• Parent Company: Closing-Call.ai, for operational support and service delivery.

 

Your Choices​

• Request access to the personal information we hold about you.

• Ask us to correct, update, or delete your information.

• Opt out of marketing emails by clicking “unsubscribe” in our messages.

 

Data Retention

We retain information only for as long as necessary to provide services, meet legal obligations, and resolve disputes.

​

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

​

If you have questions about this Privacy Policy or how your data is handled, please contact us:

iCare (a subsidiary of Closing-Call.ai)
Email: info@closing-call.ai
Phone: (215) 964-0352